Limits That Hold Steady

Responsible Gambling With Steady Support at Spinogambino Casino

Before your first spin, note play starts at 19, and every Spinogambino account includes deposit limits, loss limits, session reminders, a cooling-off and self-exclusion.

Set a Deposit Limit

Malta Gaming Authority licensedOperating under license MGA/B2C/175/2008 since 2008—18 years of regulatory compliance and player protection

Who to Call

Key Facts for Calmer Sessions

When a question about age, license or where to get help arrives, this table answers it fast.

Minimum Age19+

Gaming LicenseMalta Gaming Authority, MGA/B2C/175/2008

National RegisterBetGuard (Ontario)

ConnexOntario1-866-531-2600

Limit Questions[email protected]

Five Account Tools

Limits and Pauses in Your Account

When a session starts to stretch, these are the settings already waiting inside your profile.

Money That Stays Put

Before you fund a session, set a deposit limit so the money leaving your wallet stays fixed; switch it on when top-ups outpace your plan.

A Stop Point You Chose

Once play begins, a loss limit ends the session at a number you chose while calm; turn it on if chasing a bad run feels familiar.

Where Did the Hours Go?

Every so often a reminder breaks the spell, showing how long you have played and your net position; switch it on if hours vanish unnoticed.

Do I Need a Break?

Should an evening turn sour, a cooling-off period shuts your account for a chosen stretch; use it when you want distance but expect to come back.

A Door That Stays Shut

If gambling has stopped feeling like a pastime, self-exclusion blocks your account and keeps it closed; choose it when a longer separation is the honest answer.

Control in Your Hands

Which Menu Holds These Settings?

Quiet, reversible and done inside your own profile, this is how Spinogambino keeps a limit simple to arrange.

Your Profile Menu

Minutes after signing in, open your profile menu and check that the name and verified details on the account are yours.

Every Control in One Place

Inside that menu, choose the limits area where deposit, loss and time settings live; note which controls are switched off before you change anything.

Choose One Limit

Halfway through setup, pick the limit you need, such as a deposit ceiling that matches your budget, and check what the setting covers.

Is This the Right Number?

When the screen asks you to confirm, read the summary once and save; then the figure appears in the account as your new ceiling.

Keep the Account for Adults Only and Help the Family

Be Ready to Prove It. Every new account starts with an age check, and our minimum is 19+. Photo ID, proof of address and payment confirmation are reviewed before the first withdrawal, which usually takes up to 72 hours.

Sealed Long Before a Lobby. On the shared laptop or a teenager's phone, gambling-blocking software shuts the door before anyone reaches a lobby. Install it yourself, set a password only you know, and check the device every few weeks.

The Night You Realise. An honest conversation about money and worry does more than an argument about blame. ConnexOntario on 1-866-531-2600 answers 24/7 and advises relatives as well as players.

From Play You Chose to Play That Pushes Back

By the time a night ends in regret, the pattern has usually been running for weeks. Catching it earlier gives you choices a later moment takes away. Nothing here is a verdict on you; setting a deposit limit or taking a pause before you play is simply the first step.

Read the list slowly and ask which lines sound like your own week.

Chasing a loss into the next evening
Spending money set aside for bills
Hiding how long you stayed on site
Promising to stop and reopening the lobby
Borrowing to keep playing
Playing to quiet a low mood
Losing track of hours at the slots

The night you decide to talk

Who Do You Call When Play Takes Over?

This block lays out who answers in your province, what they offer and how quickly you can reach them.

ConnexOntario

Trained counsellors answer every hour of every day, including holidays, and conversations stay confidential. Players and their relatives can call about their own situation or someone else's, and the line links to local services. 1-866-531-2600 connexontario.ca

Responsible Gambling Council

From its Toronto base, this independent non-profit shares plain information about how harm shows up, guides you through self-exclusion and debt questions, and points to the right local service. Relatives can call on a player's behalf. responsiblegambling.org

iGaming Ontario

As the body running Ontario's regulated online gaming market, it explains how the rules protect players and runs the province-wide self-exclusion tool. Its information answers questions about accounts and where limits and exclusions apply. igamingontario.ca

Choose How Long You Want to Be Away

The Week You Need Space. A cooling-off period is the lightest option: access to your account stops for the hours or days you name, then returns on its own. You start it in your account settings, and it suits a week when play is crowding out other things.

Shut the Door for Months. Self-exclusion in your casino account closes access for a long stretch you choose, and it cannot be undone early. Start it from the controls in your account; during that time no deposits, no bonuses and no play are possible here.

Cover the Whole Province. BetGuard is Ontario's shared register, run by iGaming Ontario: one sign-up covers every regulated online gaming site in the province as well as OLG. Terms start at six months and cannot be shortened once active. Apply online, and you must be 19+. betguard.ca

Straight Replies

Which Answers Do You Need First?

The worry that a limit or a break locks you out for good, cleared up.

What if I want back in during self-exclusion?+

There is no early exit: a self-exclusion runs for the whole term you picked and cannot be shortened once it is active. Until that term ends, the account stays closed for real-money play, and our team cannot reopen it sooner.

Why do you need my ID to confirm my age?+

Gambling here is for adults, and in this market the minimum age is 19. Checking age keeps underage players out and protects your own account if a younger person shares your device.

Can I call the helpline about my brother's play?+

Yes, relatives are welcome. ConnexOntario answers calls from family members as well as players, so you can describe what you are seeing and ask what comes next. Their line is answered around the clock, every day.

Where do I change a deposit limit after setting it?+

The same section of your account holds every control, so you can return to it whenever you like. Choose a new figure and save it, knowing that relaxing a limit takes effect only after a cooling-off period of at least 24 hours.

What does a cooling-off period block while it lasts?+

A pause freezes your ability to play for the term you choose, while your balance and history stay untouched. Play becomes available again when that term comes to an end.

How do I close my account permanently, not just pause it?+

Send a note to [email protected] asking for permanent closure, and the team can explain what happens to any balance left on the account. Closing for good differs from a pause, and reopening later is not something we promise.