Every licensed casino must know who it pays, so we confirm your identity once, usually within 72 hours of your documents arriving.
Here are the six details that settle who checks you, when and how quickly.
We ask for documents in a set order and tell you what each one should show, so nothing bounces back.
After this list you will know which file to send for each slot and what it has to show.
After this block, you will know which moments open a check and what each one asks of you.
Spinogambino Casino Ltd. holds license MGA/B2C/175/2008 from the Malta Gaming Authority, and that license obliges us to ask where deposited money comes from. The request is routine bookkeeping against money laundering, not a suspicion about you.
Depending on your case, the team may ask for any of the following:
Match your profile first. The name on your profile must equal the name on the paper, so an address changed since registration will not match. Update the profile before you resend Request a fresh bill in your own name
Thumb over the text. A cropped corner, a thumb over the text or a flash glare hides what the reviewer must read, so the file returns. Lay the paper flat on a dark table Photograph the whole page straight on
Renewed and readable. A paper without a valid date no longer proves anything about you today, and the reviewer has no way to accept it. Renew the document, then send the new copy Check the expiry date before uploading
Worth reading while a transfer sits pending, or before your file gets its first look.
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